Privacy Policy

ACE Advertising LLC ("ACE," "we," "us," or "our") operates ACE Direct, a private business portal for existing ACE clients. Approved business users can log in, manage their ACE account, access campaigns, send and manage gift cards, and review account activity.

We respect the privacy of the people and businesses that use our platform. This Privacy Policy explains what information we collect through ACE Direct, how we use it, and the choices you have.

Depending on how your account is used, ACE may collect the following types of information:

• Name
• Business name
• Email address
• Phone number
• Login and account information
• Verification and authentication information
• Campaign information
• Gift card activity
• Recipient information entered by authorized business users
• App and website usage information
• Device, browser, operating system, IP address, and diagnostic information
• Customer support communications

ACE Direct is primarily intended for authorized users of existing ACE business accounts.

We use the information we collect to:

• Provide and operate ACE Direct
• Authenticate users
• Manage client accounts
• Deliver and track gift cards
• Manage campaigns
• Provide customer support
• Maintain security
• Prevent fraud or misuse
• Improve the service
• Send service-related communications
• Meet legal and regulatory requirements

We may share information with service providers that help us operate the platform, such as:

• Hosting and cloud providers
• Email or messaging providers
• Authentication providers
• Gift card or fulfillment providers
• Analytics or technical service providers
• Professional or legal advisers when necessary
• Government authorities when legally required

We do not sell personal information for monetary consideration.

ACE processes some information on behalf of its business clients. Those businesses are responsible for the information they submit to ACE Direct and for how they use the platform, including any recipient information they enter.

ACE uses reasonable administrative, technical, and organizational safeguards to protect information. However, no online system can guarantee absolute security, and we cannot promise that information will be completely secure at all times.

We keep information only as long as reasonably necessary to provide our services, maintain records, meet contractual obligations, resolve disputes, and comply with the law.

You may contact ACE to request access to, correction of, or deletion of your personal information. These requests are subject to applicable laws and to our business and legal recordkeeping requirements.

Residents of certain states may have additional privacy rights under applicable law. If you live in one of these states and would like to exercise your rights, please contact us using the information in the Contact Us section below.

ACE Direct is a business service and is not intended for children under 13. We do not knowingly collect personal information from children under 13.

ACE Direct may connect to third-party websites or services. Their privacy practices are governed by their own privacy policies, and we encourage you to review them.

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date above.

If you have questions about this Privacy Policy or want to make a privacy request, contact us: